Fast and reliable delivery of your LED lighting
At HexagonLED, we ensure clear and reliable delivery of your order. From a complete Hexagon LED set to professional LED solutions for garages, workshops, and automotive spaces.
Delivery time
We strive to process and ship orders as quickly as possible. The exact delivery time depends on the product, stock, and delivery address.
Ordered before 4 PM
Orders placed before 4 PM are generally processed the same business day if the product is in stock.
The Netherlands & Belgium
Standard delivery time is generally 1–2 business days.
International delivery
For other European destinations, delivery time is generally 2–5 business days, depending on the country and carrier.
Shipping costs
We deliver our LED lighting in the Netherlands, Belgium, Germany, and other European countries. Shipping costs are clearly displayed during checkout.
- Netherlands, Belgium, and Germany: free shipping for orders over €100.
- Other European countries: free shipping for orders of 2 or more items.
- The final shipping costs will always be displayed before completing the order.
Large order or business project?
For larger LED projects, multiple sets, or business inquiries, please contact us in advance. We can then discuss the desired configuration, delivery, and any installation.
How will my order be shipped?
We work with reliable carriers for shipping. Depending on the order and destination, we may use PostNL, DPD, or DHL, among others.
Order processed
After receiving your order, it will be checked and prepared for shipment.
Order shipped
Once your order has been handed over to the carrier, you will receive a tracking link if available.
Delivery
The carrier delivers the package to the specified delivery address.
Tracking your order
Once your order has been shipped, you will receive a shipping confirmation with tracking information if available for that shipment. This allows you to track the status of your package.
Haven't received tracking?
First, check your spam or junk email. Still can't find the shipping information? Please contact us at info@hexagonled.nl.
Not home during delivery?
If you are not home at the time of delivery, the carrier determines what next step is available. Depending on the carrier and destination, the package may, for example, be offered again or taken to a pick-up point.
For this, follow the instructions and current information in your shipment's tracking.
Delivery of large LED systems
Some professional LED solutions, including larger systems and custom configurations, may have different shipping or transport conditions than regular parcel orders.
This applies, for example, to professional projects with multiple LED Tunnel Systems or larger quantities of Hexagon LED lighting .
For such projects, we recommend contacting us in advance, so we can coordinate delivery and any installation.
Frequently asked questions about delivery
How quickly will my order be delivered?
Within the Netherlands and Belgium, the standard delivery time is generally 1–2 business days. International European shipments can generally take 2–5 business days.
Will my order be shipped the same day?
Orders placed before 4 PM are generally processed the same business day if the product is in stock.
Is shipping free?
For the Netherlands, Belgium, and Germany, shipping is free for orders over €100. For other countries, free shipping applies for orders of 2 or more items. Current shipping costs will be displayed during checkout.
Which carrier does HexagonLED use?
Depending on the order and destination, we work with, among others, PostNL, DPD, and DHL.
Can I track my order?
Yes. Once the order has been shipped, you will receive tracking information if available which allows you to track the shipment.
Does HexagonLED also deliver outside the Netherlands?
Yes. We deliver to various European countries. The available shipping options and costs will be displayed during checkout.
Can I place a large business order?
Yes. For business projects, multiple LED systems, and larger orders, you can contact HexagonLED directly.
What should I do if my order is delayed?
First, check the carrier's tracking information. If there is no update for a long time or if you need assistance, please contact us at info@hexagonled.nl.
More information about your order
Need help with your order?
Do you have a question about delivery, a product, a business order or a larger LED project? Our team is happy to help you.
Contact us →